Silence is not an option

I put a post on Maryland Managements Facebook page in which it was promptly taken off today, I will not stay quiet, I will let everyone thinking about living in a apartment under this management company know that they do not care about their customers, and should they live there they WILL NOT be listened to, so sad but true.

Good news

I emailed our 10th district council member Edward Reisner's office about this property and he wrote this to me:

Dear Ms. 

Your email has been received.  We will have this problem investigated.  Thank you for bringing this to our attention.

Letter to Maryland Management

I wrote this letter to Maryland Management and did not get a response

 

 

 

 

2210 Round Rd

Baltimore, MD 21225   

February 29, 2012

Complaint notice

Middle Branch Manor  

Maryland Management

2613 Cabover Drive

Hanover, MD 21076

Dear Maryland Management:

I have been at Middle Branch for almost a year and I have to say I really loved my apartment, the space was wonderful and I enjoyed my updated kitchen, the office staff was always courteous and nice, I would love to re-new my lease the only problem is the mice and lack of customer service from the property manager. I’ve had problems with mice the moment I moved in my apartment, when contacting property manager Terry, I found that he was very rude and even sarcastic with me over the phone relating to my mice problem. I have received more customer service from CVS pharmacy then I have ever received from Terry at Middle Branch Manor. I recently complained of mice a few weeks ago in which he assured me that he will not send ANY maintenance men out to cover any of my mice holes, even though he had given me this service before. The exterminators have been to my apartment ever since to “treat” my apartment for mice, in doing so they repeatedly keep missing a mouse hole plain as day right in front of them. As a result of my mice holes not being covered in a timely manner I have contacted the city housing inspector to come do an inspection in which I will show them the mouse hole and hopefully Middle Branch Manor will be sanctioned as management should never refuse to cover any mice holes present. As of right now I am meeting with other tenants to discuss Terry and other awful living conditions and what should be done further, as well as finding out who the owner is of this property. After speaking with Terry and getting a refusal to cover any mice holes I had to vacate my apartment for the month of February 2012  for fear of my children’s health and safety; particularly my daughter who crawls around on the carpet. The mice have done everything from tear up my brand new couch to chewing holes in my children’s clothes, to eating almost half a loaf of bread in my kitchen, defecating on my baby bottles and eating snacks out of my children’s baby bag. This apartment threatened mine and my children’s health as well as violate peaceful enjoyment. I will do whatever I can to make sure other prospect tenants know what to expect out of Terry and the un-imaginable living conditions.

Sincerely,

Apparently their favorite spot...

My box spring, not sure how they got in there being that my mattress was on top, oh and may I add this was the head of the bed, little did I know they were that close to my face.....

Imagine sleeping on mouse droppings, me and my kids did on accident one day, I woke up the next day when there was plenty of sun light and what do you know? our pj's were covered in mouse droppings

Think about it....

Hello, this blog was made to urge future residents at Middle Branch Manor located in South Baltimore, MD to please take a second to read my blog & listen to my story before moving here.

I as well as my two small children were moved into a mouse infested apartment on 2210 Round Rd. Mine and my children's clothes were ruined, the mice chewed holes through them. My bed constantly had mouse droppings all over, and in one occasion we slept ontop of droppings by accident. I've had to throw away clothes, sheets, dishes, my box spring, my couch, food ALL of which were destroyed by mice . I have killed 13 mice and when I left there were 2 new ones.

Property manager Terry has refused to cover any of the mice avenues. He told me it wasn't his job anymore. I have only asked him twice. I spoke to Maryland Management in which they told me to talk it over with him....that's fine but I haven't been able to have one decent conversation with him. I promise if you move here you won't be treated any better and you will find that you will receive more customer service from Burger King.

I can't forget about this place and how miserable it was to live there, I was lucky enough to be able to leave these unhealthy living conditions and I hope with this blog there will be change one day in management and customer service.

Feel free to stand with me by signing my petition:

http://www.change.org/petitions/maryland-management-stop-the-infestation-of-mice-now